Your Questions,
Answered

Browse our catalog, select the compound and quantity you need, and check out. Once payment is confirmed, your order moves straight into processing.

We accept all major credit and debit cards. Every transaction runs through an encrypted, secure payment processor to keep your information protected.

Orders can be changed or cancelled within 1 hour of purchase. After that window, the order has already entered processing and can't be adjusted. Email support@renovasynergy.com right away if you need a change.

Yes. Research institutions and high-volume buyers can request custom bulk pricing by emailing support@renovasynergy.com with their requirements.

Orders are processed within 1–2 business days, then ship via standard or expedited carrier service. Occasional delays outside our control, like weather or carrier disruptions, are always possible in transit.

Right now we only ship within the United States. We're working on expanding our reach, so check back for updates.

Every order ships in discreet, protective packaging. Products that require cold-chain handling are shipped with insulated liners and ice packs to preserve integrity in transit.

See our Returns & Refund Policy for full details on damaged or incorrect orders.

All Renova Synergy compounds meet 99%+ purity standards. Every batch is verified by independent, third-party testing, and a Certificate of Analysis is available for each product.

Yes. Independent, accredited labs verify purity and identity using HPLC and mass spectrometry. Results are documented in the Certificate of Analysis published for each product.

Lyophilized (powder) products should be kept at -20°C for long-term storage, or refrigerated at 2–8°C for shorter-term use. Once reconstituted, refrigerate and use within 4–6 weeks. Keep away from light and avoid repeated freeze-thaw cycles.

Properly stored lyophilized product is stable for 2+ years at -20°C. Once reconstituted and refrigerated, use within 4–6 weeks. Each product ships with a lot-specific expiration date.

Our products are synthesized in U.S.-based facilities under strict quality-control standards. We maintain full supply chain transparency from synthesis through shipping.

Email us at support@renovasynergy.com or call/text 951-470-1009. We typically respond within 24 hours on business days.